TERMS

Terms of service

Last updated 8 November 2026

These terms apply when you use RivalGrade at rivalgrade.com. By using the service you accept them. If you do not accept them, do not use the service.

Who we are

RivalGrade is operated by [PLACEHOLDER: legal entity name, CVR/company number and registered address] ("we", "us"). You can reach us at [email protected].

What the service does

You paste the address of a public product website. We fetch its public homepage and pricing page in a real browser, suggest products that may compete with it, and produce automated scores for positioning clarity and messaging, a price comparison based on our database of indie products, and suggested changes.

• Scores and suggestions are automated opinions, not statements of fact. They depend on the page we could read at that moment and on the data available in our benchmark.
• We do not guarantee that the rivals we suggest are exhaustive or that any suggestion will improve your product's performance.
• Price benchmarks are shown only when enough comparable priced products exist; otherwise the result is "not enough data yet".
• We may refuse or stop scanning any address, for example when robots.txt disallows it, when the site is not publicly reachable, or when we suspect abuse.

AI visibility answers are third-party output from ChatGPT and Perplexity, shown as returned on the date stated (excerpts may be shortened); they can change and are not our opinion.

Prices and payment

• The full report is a one-off purchase of $19 (or the EUR amount shown at checkout).
• Watch is $9 per month for up to 3 rivals and Watch Plus is $19 per month for up to 10 rivals, each with a monthly report refresh. Subscriptions renew automatically until cancelled.
• Payment is handled by Stripe. Prices include VAT or sales tax where applicable; the amount shown at checkout is the amount you pay.
• You can cancel a subscription at any time through the billing link on your watch page. Cancellation takes effect at the end of the current billing period; we do not refund a period already started, except as stated below.

Refunds

If the full report is not useful to you, email [email protected] within 7 days of purchase and we will refund it. This is in addition to any statutory right you may have; nothing in these terms limits mandatory consumer rights.

Your responsibilities

• Only scan websites that you own or are authorised to analyse. Do not use RivalGrade to probe, overload or gain access to systems you do not control.
• Do not use the service to break the law, infringe anyone's rights, or attempt to bypass access controls or our rate limits.
• Do not resell the service or automate scans at scale without our written agreement.
• You are responsible for the accuracy of any information you confirm or submit (for example your one-line description, category and price).

Our content and your report

We own the service, its software, its benchmark database and the reports it generates. We grant you a personal, non-exclusive right to use a report you have paid for, and to share its public scorecard link. You may quote it with attribution. You may not resell reports or use them to build a competing dataset.

Public pages we fetch remain the property of their owners. We use them to produce your report and, in aggregate, our benchmark, as described in our privacy policy.

Availability and changes

We aim to keep RivalGrade available but do not promise uninterrupted service or any particular response time. We may change, suspend or withdraw features, and we may update these terms; the date at the top of this page shows the current version. If a change materially affects a subscription, we will tell you before it takes effect.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits, or decisions you make based on an automated score or suggestion. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud.

Governing law

These terms are governed by the laws of [PLACEHOLDER: jurisdiction, e.g. Denmark], and disputes are subject to the courts of [PLACEHOLDER: venue], without prejudice to any mandatory consumer protection rules that apply where you live.

Contact

Questions about these terms: [email protected].